ACCOUNT MANAGER

POSITION SUMMARY

Playing a central role within the company’s success & reputation this multi-faceted position is responsible for overseeing communications with our current accounts to meet & exceed expectations at every touchpoint whilst simultaneously working to achieve company goals.

MAIN ROLES AND RESPONSIBILITIES

  • Develop a strong partnership with all accounts through excellent service & relations.

  • Customer care call plan & monitoring of account satisfaction levels.

  • Work closely with training team to ensure smooth implementation of account incentives.

  • Manage / Oversee all new account set ups with support of Operations.

  • Oversee the launch of new products to accounts.

  • Attend account & prospect events where needed to build relationships.

  • Key involvement in management of metrics to monitor current account performance.

  • Administrative requirements key to the role.

  • Implement ongoing health checks of key accounts to ensure customer delight.

  • Work closely with Head of Training & Development to grow accounts.

  • Support and assist customer services.

KEY EXPERIENCE & QUALIFICATIONS REQUIRED

  • At least 3-year experience within the service sector in a similar role preferably skincare.

  • Confident with systems, and Microsoft Office especially Excel.

  • Hold a UK driving license.

WHAT WILL MAKE YOU RIGHT FOR THIS ROLE?

  • Passionate about Beauty, Spa, Skin Care and Aesthetics.

  • Energetic, Self-motivated, a creative thinker who flourishes at working independently

  • Strong communicator and extremely well organised.

  • Responsive and adaptive to changing workloads, timelines and outputs.

  • Confident with IT including CRM systems/PowerPoint/Outlook/Excel.

  • Desire to work within a small but dynamic entrepreneurial company and be a KEY player in overall company success.

TO REQUEST FURTHER INFO & APPLY CONTACT US AT 

recruitment@harpargrace.com

GET IN TOUCH

Opening Times

Monday - Friday: 9:00 - 17:30

Tel: (+44) 2038 686242

Email: enquiries@harpargrace.com

Company Registration Number: 08479007

ADDRESS

Harpar Grace International

Unit 4 Imperial Court, 

Magellan Close,

Walworth Business Park,

Hampshire,

SP10 5NT

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© 2020 Harpar Grace International